Terms & Conditions

Last updated: September 2025

1. Introduction

Please read the following Terms and Conditions carefully before using the Elvora Consulting Limited website.

By using our Website located at the URL elvoraconsulting.co.uk and any other Website provided by Elvora Consulting Limited (collectively, this "The Website") you are indicating your acceptance of the terms, conditions, agreements and other obligations contained herein and in our privacy policies and other policies available on The Website (referred to collectively as the "Terms of Use"). If you do not agree with any part of the Terms of Use, you must not use The Website.

Please note that the Terms of Use only pertain to your use of The Website and the information, documents and content on The Website. Additional terms and conditions may apply to products and services offered by us on The Website or otherwise. The Terms of Use is the entire agreement between you and us regarding your use of The Website.

2. About Elvora Consulting Limited: Our Services

Elvora Consulting Limited is an independent care consultancy offering nationwide care quality improvement services across the spectrum of social care. The Website offers information regarding our independent consultancy services.

The information provided in The Website is not intended to, nor should it in any way, replace professional consultations with qualified care quality professionals to meet your individual care quality needs, or those of your care home. Any information obtained through The Website, pertaining to any care quality matter, is provided without the benefit of a thorough professional assessment and evaluation and therefore cannot be relied upon as a professional opinion or a recommended course of action in your specific situation. Please keep this in mind while making use of The Website and the information, documents and content provided on The Website.

3. Modifications to Terms of Use or The Website

Elvora Consulting Limited reserves the right, at any time, without notice, to modify, alter, update or remove portions of the Terms of Use or The Website without liability to you or any third party. Please check the Terms of Use from time to time as your continued use of The Website signifies your acceptance of any changes, additions or deletions.

4. Restrictions On Use of The Website and Its Contents

The Website is owned and operated by Elvora Consulting Limited. All information, documents and content appearing on The Website, including without limitation the text, site design, logos, graphics, icons and images, trademarks and service marks, and copyrighted material, as well as the selection, assembly and arrangement thereof, are the sole property of Elvora Consulting Limited. You agree to use the information, documents and content of The Website only for your personal use and for no other purpose.

Subject to the Terms of Use, Elvora Consulting Limited grants you a non-exclusive, non-transferable, limited right to access, use and display The Website and the information, documents and content on The Website. We authorise you to download and print the information, content and documents on The Website solely for your personal, noncommercial viewing, browsing and consultation purposes. The authorisation of use granted to you in the Terms of Use is not a transfer of title and your use is subject to the following restrictions:

  1. any other copying, use, modification, reproduction, performance, display, incorporation into any other Website or other work, mirroring The Website, framing The Website, or redistribution, retransmission or publication of any downloaded material is strictly prohibited without our express written consent;
  2. you agree not to change or delete any copyright, trademark or other proprietary notices from any copy of the information, content and documents which you download or print from The Website;
  3. you agree not to interrupt or attempt to interrupt, in whole or in part, the operations of The Website;
  4. you agree not to transfer the information, content and documents from The Website to any other person unless you give them the Terms of Use.

5. Rules of User Conduct

By posting information in or otherwise using any communications service, contact forms or other interactive service that may be available to you on or through The Website, you agree that you will not upload, post or otherwise distribute or facilitate distribution of any content, including without limitation text, communications, software, images, sounds, data or other information, that:

  1. is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortuous, or otherwise violates the Terms of Use;
  2. victimises, harasses, degrades or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability;
  3. infringes on any patent, trademark, trade secret, copyright, right of publicity or other proprietary right of ours or any third party;
  4. constitutes unauthorised or unsolicited advertising, junk or bulk email (also known as "spamming"), chain letters, any other form of unauthorised solicitation or any form of lottery or gambling;
  5. contains software viruses or any other computer code, files or programs that are designed or intended to, or actually do, disrupt, damage or limit the functioning of any software, hardware or telecommunications equipment or to damage or obtain unauthorised access to any data or other information of any third party;
  6. impersonates any person or entity, including any employee or representative of us.

6. No Professional Advice or Recommendations

The Website offers information, tools and resources to manage care quality improvement and regulatory compliance. Elvora Consulting Limited does not provide specific regulatory advice through The Website or through any services offered on The Website. We are not a regulatory referral service and The Website does not provide regulatory referrals, or make recommendations or endorsements for any regulatory bodies.

7. Disclaimers

While Elvora Consulting Limited endeavors to provide the most accurate, up-to-date information available, the documents, content and information contained on The Website may, at times, contain technical inaccuracies, typographical errors, and other errors or mistakes and may be changed or updated without notice. We cannot guarantee or warrant that the content or other information provided through The Website will be accurate or up-to-date or that the procedure for purchasing products and/or services will operate correctly.

8. Limitation of Liability

Elvora Consulting Limited shall not be liable for any damages to or viruses that may infect your computer equipment or software on account of your use of The Website. To the full extent permissible under applicable law, we shall not be liable to you or any other person under any contract, tort, strict liability or other legal theory for any damages of any kind relating to the use or attempted use of The Website, its content, information, documents or links, including, but not limited to, special, exemplary, indirect, consequential, incidental, or punitive damages (including but not limited to, lost profits or lost savings).

9. Applicable Law

Elvora Consulting Limited controls The Website from our offices. The laws applicable to the interpretation of these Terms of Use shall be the laws of England and Wales. If any provision within these Terms of Use is held to be invalid or unenforceable, such provision shall be struck and all remaining provisions shall be enforced.

10. How to Contact Us

Please feel free to contact Elvora Consulting Limited to resolve a complaint regarding any aspect of service relating to The Website.

Email: info@elvoraconsulting.co.uk
Company: Elvora Consulting Limited
Company Registration: 16528897
Data Protection Officer: Melissa Meakin

11. Changes to Terms

Elvora Consulting Limited reserves the right to change these Terms of Use as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on The Website and you are deemed to have accepted the terms of the Terms of Use on your first use of The Website following the alterations.