Every service I offer comes from more than 20 years in health and social care, from admin support to Registered Manager and Regional Crisis Support Manager. Whether you need to get ready for an assessment, recover from a difficult rating or develop your leaders, the work starts with your service and the people you support.
Thorough preparation to ensure your care setting is ready for regulatory inspections and achieves the best possible rating.
Thorough quality audits to identify areas for improvement and ensure ongoing compliance with care standards.
Specialist training programmes designed to improve staff knowledge and ensure compliance across all care settings.
Development and review of policies and procedures to ensure full compliance with current care regulations.
Specialised consultancy to help care providers achieve and maintain Outstanding ratings through excellent care delivery.
Specialist support for care providers in crisis situations, drawing on Melissa's Regional Crisis Support Manager experience.
Act as your Nominated Individual or provide guidance for your existing Nominated Individual role.
One to one mentorship for care managers and senior staff, sharing 20+ years of practical experience.
The service pages above describe how I work with CQC registered services in England. I also support care services in Scotland registered with the Care Inspectorate, working to the Health and Social Care Standards and the Care Inspectorate's quality frameworks. Nominated Individual Services apply to CQC registered providers in England.
Support for services in ScotlandMost work begins with a conversation. You tell me where things stand and what is worrying you, and we agree what would help most. Some providers want a single audit or a mock inspection; others want ongoing support for their managers or their nominated individual. Either way, you will always know what I am doing and why.
About MelissaTell me a little about your service and what is on your mind, and we can work out the right next step together.
Or call 0115 646 8587
